Users who wish to be absolutely sure that their information is safe may opt to store a second copy of their documents off-site in our secure cloud storage. In order to archive your files off-site however, you must first back up your computer using our free Backup software. To learn how to do this, please watch this video.
You may also back up your mobile devices (watch this video for a how to guide to backing up your mobile device). As you update and change the files within your selected folders, the changes will be mirrored to your backup, and all of your documents within the selected folders will be saved onto your Pogoplug-connected hard drives.
However, while your files are now safe in case your computer fails or you lose your smartphone, if physical damage were to destroy your external hard drives or Pogoplug device, you may still lose important documents and family photos. To ensure against this, you may upgrade to a Family account, and access the ability to archive data. Please watch this video if you are unsure of how to set up these backups. If you have any issues with this process, please contact support; they should be able to help you resolve your concerns. Thank you!