Changing PP Upload Speed?

I received an answer from Support about the upload speeds of PP: 

A general rule of thumb for your maximum transfer rate is to divide the Upload speed where Pogoplug is installed by 8. In the case of a typical DSL connection with a maximum Upload rate of 512Kb/s, the maximum transfer rate would then be ~512Kb/s divided by 8=64KB/s. Check out this old but good link which explains transfer rate. 

Is there a way to change this? If you do the math 1/8 of your upload speed is = .125 or 12.5% of your connection speed. Dropbox's default is 75% of your connection speed with an option to remove the limit: https://www.dropbox.com/help/26/en

Is there the same option anywhere with PP? 

Have more questions? Submit a request

Comments

  • Avatar
    Evan

    I see that you have been able to contact support regarding this question.  Thank you for using the Help Center!

    Evan

  • Avatar
    T E

    Hi Evan,  I see you're able to read but not comprehend ;)  Please paste a different 'help center-approved statement' on your next try.  Or maybe answer whether the 1/8 upload speed is adjustable.  In the likelihood it isn't, send a memo to Engineering asking if their collective brain has ever heard of QOS.  Might also ask them if any of them remember Blockbuster.  

  • Avatar
    Jim Slanker

    I'd love to see the answer to this question as well!

  • Avatar
    Darkknight

    TE, Being a ****** will not get your questions answered.

    In all likelihood the upload speed is so throttle as to discourage over use of storage space. It's pretty simple. More than that, in all likely hood, they pay more for bandwidth than they do actual storage space. Throttling the bandwidth is a good way for them to predict max usage and thus control costs. I've seen their service being advertised as unlimited everything for $4.95/mo. Nothing is unlimited, and the service would quickly get swamped and abused by people backing up their ridiculous 20TB movie collections. I imagine they also don't want to get used like Rapid-Share.

  • Avatar
    T E

    Darkknight,

    Happy holidays, if you observer them.  Thank you for the energy.  Perhaps you've noticed that nobody from PP had replied other than Evan, in the very nearly 3 weeks elapsed since LBG posted.  Simply ignoring my post, if it so offended you, leaves LBG still unanswered whether there is a way to CHANGE the upload speed.  Likelihoods are as useful as other opinions into the workings of PP's internals.  Such as the likelihood that shoppers given a choice between product A1 from Company A that dodges questions from customers and product B1 from company B that provides timely, accurate info, will learn to choose product B1.

     

    If indeed PP is trying to run an AllYouCanEat For $1 restaraunt with one waiter and plates the size of postage stamps, good luck to them.  The market will forgive the saying, eat them alive.  Whether they pay more for bandwidth or storage, we both see they appear to knowingly sell a service that, in some cases, will cost them more than they earn.  If they're afraid of that, and trying to hedge, perhaps they also understand that the supposed 1/8 upload speed will drive some customers away.  I'd guess most customers with a 20TB movie collection have ripped their own content, and thus are rather knowledgeable, and are fully aware the upload will run for some time, and patiently wait it out.  On the other hand, Joe Sixpack, with a 3 GB photo collection, on what we presume is an internet connection with even more limited upload speed (in my locale, 896 Kbps up is widespread) that is throttled to 1/8, may not be so understanding/patient, and shop for a faster/better service.  So the throttling doesn't improve their heavy/light usage but threatens to skew it toward the heavy users.  And why the animosity towards movie fans?  You seem to know storage is cheap, and "unlimited" implies even PP will accept those with hoarder tendencies.  At least until more folks learn to encrypt their files, pre-cloud.  I won't bother to repeat here, but I did see an argument recently that unthrottled connections were better overall, in that they allow the the transfer to complete quicker, which then frees resources for others.

     

    In all likelihood, PP needs to rethink they're entry into the cloud.  Either 1) stay focused on being the non-cloud option or 2) try to out-cloud the rest of the market.  They're current path does not lead to survival.

  • Avatar
    Darkknight

    Happy holidays to you as well TE. I have noticed that there have been no other CE (makers of PP) responses. As was typical with the last forum, I expect that CE will not come back and comment on this issue, because they do not have a satisfactory answer. Truth be told, you already know what the answer is, and that's why you are angry. I have no animosity towards movie fans, nor towards those that have large storage needs for that reason or any other. In fact, I would expect that this is exactly the kind of person that CE is attracting with their offer. There are other competing services that offer unlimited storage, but no sharing, or services that offer sharing, but comparatively limited storage.

    Fact of the matter is, a lot of these "cloud storage" services are simply reselling Amazon S3 storage with a fancy front-end. Amazon has some of the most reasonable prices in this segment, and even they charge $100/Mo for the first TB & $80/mo for each TB after. At $5/mo CE would need 19 regular customers for each customer with only 1TB of data. That doesn't even include bandwidth out (sharing) charges. If you can't budge on storage, price, or sharing, there is really only one metric left to alter: bandwidth-in. Cut the upload bandwidth to make it simply impractical to store that much data, and suddenly the ratio becomes profitable.

    I guess my point is, recognize CE's offering for what it is, what they don't want it to be, and don't get mad about it.

    3GB Joe Sixpack doesn't need this service, because he can get 5-10GB free just about anywhere. 4TB 24x7 drives are like $400/unit. Cloud storage back-ends aren't storing data holographically, they use magnetic drives just like everyone else. If they need to buy 5 of those $400 drives to store your 20TB, plus backup, well, it's gonna cost you one way or another. In this case, it's in upload bandwidth. If that's more important to you, then use Backblaze.

  • Avatar
    CatherineC

    Hi All,

    My apologies for our delayed response to this forum post. I notice that the response L. Brent received appears to be incomplete. This should reference this link: http://techallica.com/kilo-bytes-per-second-vs-kilo-bits-per-second-kbps-vs-kbps/ which explains that the rule of thumb calculation is not a Pogoplug restriction but summarized advertised rates by your ISP. 

    Darknight and TE, thank you both for your feedback. We are listening and appreciate any and all feedback.

    Best,

    Catherine

Please sign in to leave a comment.