How to uninstall Remote Access software from your computer:
- From the start menu, select Control Panel.
- Choose Programs: Under Program and Features, click Uninstall a Program.
- Select Remote Access and click Uninstall (alternatively, right-click the program and select Uninstall).
- Disable your anti-virus software and firewall on your computer.
- Restart your computer
- Download the Remote Access from http://pogoplug.com/downloadtrialinfo
- During the installation you will be asked to install and approve the XCETAP0.
- After the installation is done, please restart your computer once again.