How do I uninstall and reinstall Remote Access on Windows?

How to uninstall Remote Access software from your computer:

  1. From the start menu, select Control Panel.
  2. Choose Programs: Under Program and Features, click Uninstall a Program.
  3. Select Remote Access and click Uninstall (alternatively, right-click the program and select Uninstall).
  4. Disable your anti-virus software and firewall on your computer.
  5. Restart your computer
  6. Download the Remote Access from http://pogoplug.com/downloadtrialinfo
  7. During the installation you will be asked to install and approve the XCETAP0.
  8. After the installation is done, please restart your computer once again.

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