Why aren't my movies being transcoded?

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Pogoplug Cloud automatically creates a preview version of movies that are under 1.5GB in size and under 20 minutes in length. The preview is used when you share a movie using a shared link, or watch the movie from the web or mobile apps.

If you upload a movie over 1.5GB or longer than 20 minutes, you will still be able to play the video at my.pogoplug.com and share a link to the video where it can be downloaded. 

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