/User Forums/Feature Requests

Pogoplug drives mapped as network drives

Dean Turner
posted this on July 14, 2012 15:19

It would be great to have the Pogoplug drives mapped as network drives under My Computer. Pogoplug Companion at the moment maps the drives as local disks, this doesn't quite feel right in the user experience. It would be great to be able to map the drives as network drives i.e. Map drive L: to \\192.168.1.74\Photos (Pogoplug IP on LAN). This would mean that to map a drive under My Computer you wouldn't need to use Pogoplug Companion.

 

Comments

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Justin M.

I agree. This would be a easy an excellent feature to implement. This is something we should expect from Pogoplug eventually. Would be ridiculous to not have this as a basic feature.

July 15, 2012 14:28
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Ͻ Һ ԐωϓƒⱤט❘ҬⱢ◯◯Ᵽ

It makes it an absolute nightmare as it currently stands to try and have a central repository for the windows machines in the house that need to have drives mapped

July 23, 2012 13:22
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Evan
Cloud Engines, Inc.

Dean and Justin, thank you for your suggestions, and I want all of our users to know that we have documented this feature request to our product team.

July 23, 2012 14:43
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Dan Prizner

Sure why can't you put a sftp server on it you already have ssh. WinSCP works great can even synchronize files and I'm sure there are other ways of doing it too!

July 24, 2012 22:09
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Paul Pritchard

"Dean and Justin, thank you for your suggestions, and I want all of our users to know that we have documented this feature request to our product team."

That's great, you've "documented a feature request".  Can you explain what that means?  Does it mean that something will actually be done, or that you've just added it to a list of features that you might someday decide to work on?  If you're going to actually do this, when will it it be done?

I need this feature, so "when" is a really important question.  If you're not going to allow mapping of network drives real soon, then I'll proceed to an archlinux install.

August 29, 2012 21:01
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Matt Holley

This "feature" was something that I thought would be standard. It never occurred to me that a device for sharing storage that resides on my local network could not be directly mapped as a network drive on my local network. I was disappointed when I installed my Pogoplug today and found out that it does not do this. I'll be somewhat satisfied with the software that allows my PC to access the storage, but I very much look forward to a proper implementation of LAN access through Pogoplug.

August 30, 2012 20:23
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Paul Pritchard

I didn't want to wait around until they implemented this feature, assuming they ever do.  I think it's been a long-standing, multi-year request that they've never fulfilled.  I consider drive mapping to be the main reason to have a device like this.  So I've installed archlinux (http://archlinuxarm.org/platforms/armv5/pogoplug-v2-pinkgray) on my PogoPlug Classic, and was able to uninstall the the "PogoPlug Companion" software that only seemed to work intermittently anyway, included advertisements, stuck an unwanted "cloud" folder into Windows Explorer, and has features removed or added without warning.  Now I can map drives and I'll be installing a MiniDLNA server.

Installation of archlinux requires some technical savvy, so it's not for everyone.  Cloud Engines *should* have made it easy for their customers, but they seem to be focused more on cloud services than their hardware devices...probably it's a financial thing, but the customers are suffering.

August 31, 2012 14:26
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Alexandru Balasescu

I subscribe to everyone here saying the LAN access is a must have feature for Pogoplug devices. I find it very weird the implementation of a Gigabit network port on a device that is unable to communicate via LAN. Assuminig a download speed of 10Mbps as an average ADSL/3G connection, it doesn't make any sense to implement a 1000Mbps network port, unless you clearly have in mind, from the beginning, the implementation of LAN access. In regards to Evan's reply << "Dean and Justin, thank you for your suggestions, and I want all of our users to know that we have documented this feature request to our product team." >>... your good intentions are genuine and will lead (hopefully) to something good. However, my message for your production team is this: "Guys, don't upgrade the Gigabit Ethernet port to Optical Fibre (yet), if you don't plan to implement LAN access - doesn't help anyone and won't sell more..." 

September 05, 2012 03:34
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Michael Gray

I understand you've documented the request.  Could you tell us if there has been any response?  Can you provide a timeline as to when we can expect to hear if this will be worked on, and if so, when we can expect to see an update with this functionality?  Alternatively, if there is no plan to implement this any time soon, an explanation from the decision makers why not?

September 19, 2012 17:41
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Ccarli01

I emailed them the other day about read/write permissions and within an hour I had received the "we have logged your suggestion" message and it was in the evening.  As I can see that this suggestion was made in July and this thread doesnt seem to have been concluded, I think Pogo is spending more time on responding to 'suggestions' than working on their shitty product.  

Dont get me wrong, the hardware is quit genius and the possibilities are nearly endless considering the price tag of $30 I got it for.  But the implementation of said hardware is abysmal and most people who purchased this product assumed it would come standard with basic essential features.  Instead, before I even set up my drive and tried it out for the first time, I was pushed to buy the subscription and premium services.  Phewww.  I do not even know how this company is still around, Im installing arch linux on it tomorrow and I will never utter the name PogoPlug  again, even when asked how I set up storage on my network specifically.  

Maybe from time and again I will drop in on the forums to see if any customers seem pleased with new updates...however I probably will never look back because its hard to believe this "haphazardly-built-shit-filled-mine-field" of a product could have gone so wrong in the first place...Probably from greed I guess.  The threads I read about arch linux running on pogo are literally polar opposites as ones here.  Everyone is happy as clams.  Here its just utter shock from new users first coming to grips with how utterly handicapped the software is.

Good luck to you all no matter how you decide to fix this headache...waiting it out or going with arch-linux...either way its going to take much more time and patience than expected. 

September 21, 2012 01:54
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Gary Threlfall

The very fact that you cannot map this device as a drive, when it is plugged into your own network is a total farce.

I've been struggling with this device for over a year now, and the support is wilfully awful.

For serious use I bought a DNS-320, it's utterly utterly configurable compared to this toy.

You'll be waiting forever to get this functionality, it was a total waste of time to even come here and suggest it.

Abandon hope.

October 03, 2012 14:26
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Ma Olson

I installed Samba sharing (http://aaronrandall.com/blog/installing-samba-on-the-pogoplug/) and it is much more responsive and quick than the Pogoplug backup software mapped drives.  It is disappointing that a hack of the device has to supply functionality that I assumed was the point of the Pogoplug. 

 

PLEASE INCLUDE SAMBA CONFIGURATION OPTIONS BY DEFAULT.

October 09, 2012 07:48
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Gary Deen

I think the issue is slightly more complicated than many people are thinking about.  The filesystem at the Pogoplug device can be any filesystem supported by busybox. It could be case sensitive, insensitive, HFS+, Linux, NTFS, FAT, exFAT.  Supporting JUST NTFS to Windows 7 might be what everyone wants. But, I have PCs with XP, Win7, Mac and Linux.

Next, all of these files are referenced via the web with universal IDs.  This is what Pogoplug was made to do... It wasn't just designed as a NAS server. It was made to do this from any device through the Internet.  This is an amazing device for what it cost.  If you don't believe me, try and piece one together. It would be tough.

October 09, 2012 09:26
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Ma Olson

@Gary Dean 

You certainly make a good point, and I agree with you.  That said, there are work-arounds that add extremely useful functionality (the aforementioned SAMBA support), I believe it would be to their benefit to include these features.  Like you said, perhaps there are some disk formats that may not work, I would hope that could be worked through and figured out.  But even so, I believe the majority of people users could benefit from limited native network share capabilities.

Agreed, it is incredible for the price.  Here is to making it even better!

October 09, 2012 09:53
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Landon Tapzoo

The lack of ablity to readily map a local network drive or use as SAMBA server is the reason I returned this product.  This limitation should be clearly stated on the box, b/c it was assume that this functionality would exist by default.  Otherwise, the product has very specific and limited usefulness.  However, I understand why they like the web portal approach b/c it allows them to upsell services with monthly fees.

November 10, 2012 05:32
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msmorgan69

Can someone explain what is the difference between being mapped as a network drive versus a local drive?  Isn't it possible to make a local drive accesible on your network?  I am able to make my D drive accessible on my PC for the network.  Maybe I am not understanding so please pardon my ignorance if I am.  I am just curious and hope someone can explain this to me in a very non technical manner.

November 12, 2012 01:57
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Dean Turner

Rafaela,

A local drive, for example, is your C: drive under My Computer. It is the physical harddrive(s) within your computer.

A network drive, is when you assign a letter, for example X: to a shared folder on another computer.

 

So you have your D drive being shared across your network; say another computer wanted to access that D drive, and have it as a letter i.e. X: under My Computer - that would be caled mapping a network drive.

 

If that doesn't make much sense, read this: http://answers.yahoo.com/question/index?qid=20090123095705AALH2wO

 

Hope this helps :)

I've been working with small to enterprise networks for a number of years and I'm also completing Cisco certification. So if there's anything else you'd like me to clarify just ask :)

November 12, 2012 02:08
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Dean Turner

So in essence what we are saying in this thread is when would like to be able to map our Pogoplug devices as network drives, as opposed to having to use Pogoplug's Companion software.

November 12, 2012 02:10
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Dean Turner

*we not when

November 12, 2012 02:10
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msmorgan69

OK. I understand. So as it is not if another computer wanted to map my D drive on their computer as "X" they could or could not?  And am I understanding that if I close and exit the companion software the drive that its mapped on my computer will disappear?  I have never really tried that but if that is the case and I can only have it mapped while running that software then I totally agree with you!!

November 12, 2012 02:13
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Dean Turner

If you wanted to map your D drive on another computer, yes it is possible.

 

You are completely correct, if you exit companion the drives will disappear!

 

What's more is; we all would like the functionality to map the drive without having to install companion!

November 12, 2012 02:25
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Gary Deen

- Having the software running or not to access the drives.  This really is what windows does. The software makes sure the file system drivers are there and the proper network connection remains and access to the drive is OK.

- SAMBA/CIFS there's also AFS.  These things are security nightmares and network centric. Pogoplug opened up access to the bigger network using some LDAP lookup to their servers then back to your server.  THAT's the point of this server. It works anywhere. Second, you don't have to worry about security (as much) because the IDs are not microsoft domain, or Mac, or kerberos, or what have you.

- NFS, net use, all of them maintain drivers that manage how your computer sees the data on the drive. In this case it can be seen from any computer. (Mac/linux/Windows). Pogoplug uses the ppfs which is a compromise to support the largest number of machines.

 

So, the software gives you local drive access (X:) even though it could be miles away. When the X: is on your local network, it acts like it is on your local network. (much faster).

November 12, 2012 02:47
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Gary Threlfall

The functionality for this feature is probably a few lines of code away, as the Pogoplug hardware essentially runs on a Linux core.

However, the chances that Pogoplug will add the feature is zero whilst they can still possibly see a way of charging you money for it.

It's irrelevant that you have bought the hardware, there are still schoolboy errors in the code that have been there from day one, all yet to be resolved.

But they have your money, what can you do ?

Maybe Pogoplug can convince us all to "upgrade" to one of the newer shiny models, the models that should have been put on the back-burner while they fixed the existing issues on the models we have all paid for.

My D-Link DNS-320 sits next to the Pogoplug, happily never giving me any cryptic error messages, allowing me to map it's drives in any number of ways, and like the Pogo I can access all the files over the internet, but without having to pay Pogoplug for the privilege.

 

Why do I have a Pogoplug again ?

November 12, 2012 02:55
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Michael Gray

A gripe I have is that even if you run the Pogoplug Companion software, the "P" drive capability isn't a full-fledged drive in Windows' eyes.  Notably, you cannot use the P: drive as a destination for Windows backups.  In Windows 7 built in backup utility, "P:" is not recognized as valid backup destination so you can't have your Windows image backups etc. saved to your Pogoplug storage.

I would happily settle for Pogoplug doing whatever is necessary to make the current drive functionality work more completely.

November 12, 2012 05:52
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Ma Olson

@Gary  I'd guess you have a Pogoplug because it was cheap, that's why I have mine.  :)

As much as I complain, I am finding it useful, with the samba support I put on it, but also the native Pogoplug software hosting things over the internet, especially to my tablet and phone.

That said, I'm looking at moving to Owncloud hosted on a netbook I'm using as a server.

November 12, 2012 17:20
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msmorgan69

(Quote)

A gripe I have is that even if you run the Pogoplug Companion software, the "P" drive capability isn't a full-fledged drive in Windows' eyes.  Notably, you cannot use the P: drive as a destination for Windows backups.  In Windows 7 built in backup utility, "P:" is not recognized as valid backup destination so you can't have your Windows image backups etc. saved to your Pogoplug storage.

I would happily settle for Pogoplug doing whatever is necessary to make the current drive functionality work more completely.

 

 

I was just going to ask about this same thing.  I guess I misunderstood the explanation I was given before as I thought as long as I had the companion software running the drive would show up on my computer.  And it does, but when I open up my image software that I back up with, ShadowProtect, the drive is not listed on there at all.  And if I try and find it like a network drive its not there either.  I had thought it would be since the software was running.  Is there a way to make it show or a work around for this?

 

November 22, 2012 21:34
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paul purvis

One of the biggest problems to accessing a drive of any kind and sharing files directly is from a virus or something else similar could attack those files easily.

We have have our computers that access the internet on a separate part of our lan than our regular workstations.  They are accessed via VNC(remote software). Files cannot be transferred.

Most people are not protecting themselves well enough from the internet and i would think that is one reason why POGOPLUG does not want their software to attach to the POGOPLUG deivices in a direct shared way. I can understand that. It would create more headaches from them on the support end.

November 24, 2012 02:23
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subjonas

Yeah I just got a Pogoplug today and while trying to set it up to sync with folders on my computer, I was surprised to find that it doesn't show up as a network drive.  This actually confused me a lot.  I thought I did something wrong, or I didn't do something, which is how I ended up here on this forum.  So it just doesn't show up I guess.  No wonder they made the companion software.  I was hoping to avoid installing yet another program that would have to run constantly in the background on my computer... ugh.  But something doesn't make sense here... for an "NAS adapter", a function as basic as showing up on a network couldn't have just been overlooked.  It must have been because of some technical reason that the people making decisions at Pogoplug decided not to include this function.  I cannot believe it was an oversight.  Now I just wish I knew what that reason was...  And if they have come up with a solution...  And when that solution will be implemented...

I'm gonna try out this companion software since it's free.  If it doesn't do what I need it to, back my Pogoplug goes... sigh.

November 26, 2012 20:44
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Mike Antonucci

Guys,

The Pogoplug is not a NAS, probably won't be, so let's quit wishing that it is one.  :-) 

It's a different sort of critter; it's a "plug computer" -- for a short description of them see:  http://en.wikipedia.org/wiki/Plug_computer   Plug computers are basically servers,

My WD media player sees the PP as a "media server" and not a "network share",  Because the PP is seen as a server, the media player can request data be pushed from the PP to the media player.  The media player pulls data from other drives in the network that are seen as "network shares".  There is a distinction here between the two ways of accessing data.

SInce the PP drives can also be seen by the PC, It can, for the most part, be treated as another drive on the network within it's limitations.  It also can do things my other drives cannot do -- it can be on the internet to be accesable from the net.  This is cool.

My new ASUS router has a feature that enables me to add a drive to it.  I suppose it would be called a NAS in this way.  ASUS added a new feature in the more recent firmwares that enables setting up the drive to be accessable via the internet -- just like PP, and ASUS calls it AiCloud.  Haven't set it up yet with a drive and all, but I think if and when I do, it would act a lot like the PP.

So, my "gripe" with the PP is not that it isn't something else, too, it is that after all this time, the software and firmware to make it do what it's designed to do should be working better than it does, so let's hope that gets bullet-proofed first!

November 26, 2012 23:51
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Gary Threlfall

It's a box that runs software.

Adding the functionality of mappable drives is not beyond it's scope, but I have the feeling the company would rather find a way to charge us for this rather than add it for free.

That's the most likely reason it's not part of the feature set.

November 27, 2012 04:14
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Michael Gray

I don't completely agree with that last comment.  The companion software already attempts to provide the functionality about which we're arguing through the "mapped drive" feature.  I would argue that their implementation is flawed -- for some reason, applications like backup programs don't see "P:" as a full fledged external device or mapped drive and so refuse to back up to it.  Let's face it, the elephant in the room here is Samba -- we all see that as the solution and want it as a supported feature so we don't have to go the optware route.  My gripe is not so much the latter -- I'd settle for the existing functionality to work (assuming decent performance as well).   I, for one, would be OK running the companion software and using the mapped drive if only it worked for all applications (e.g. allowed native O.S. backup to function.)

November 27, 2012 05:43
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paul purvis
Michael. One all the Pogoplug units that I have. I have put ArchlinuxArm on half of them and the others. I have added samba. I did brick two units while testing. Better now than later. The PPv4 are worth the money. I personally don't like running any software on all my workstations that I absolutely don't need. When working on a keyboard and terminal less computer. You have to take some risk while trying to be economical. I put some code up at www.powerbasic.com to install samba on a the sd card. I have had those sd cards somehow come out the pogoplug. There are people around those units too. I taped the SD cards in and rapped electrical tape around them. You may want to get your hands dirty some. Before quitting on the PPv4. I do not know your needs. I personally believe a good setup might be multiple PPv4 units to do different wants. On the PPv4 with ArchlinuxArm, I have 7 cameras recording security video 24/7 and computers accessing those video via samba. We do not have computers with USB 3 connections. With samba running on PPv4 and 100 percent 1 gig Ethernet. Coping files over the local LAN to USB drives connected to the PPv4, the copy speed is as fast as a directly connected USB drive.(I cannot get my head over that yet and still testing in a production mode)
November 28, 2012 07:59
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Andy Gibb

I was looking for this solution and came across it a few moments ago.


Right-click on the Pogo Backup icon on the start bar and choose 'Settings'
Then choose 'Pogoplug Drive'
When you turn this feature on, with only the top option ticked, it places a mapping of each of your attahced storage devices as a drive.

Just what I wanted

December 04, 2012 13:21
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msmorgan69

I finally found a way to do this and its working perfectly exactly the way I wanted it to.  As a networked mapped drive!  I just have to use and access it through the software SME Storage.  There is a free and paid version.   www.smestorage.com

December 25, 2012 13:27
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Chris McEwen

This USED TO BE a core feature of the PogoPlug.  The first release of updated PogoPlug software after my initial purchase and formerly very satisfied use of my PogoPlug several years ago removed this possibility.  As far as I am concerned that rendered my PogoPlug not exactly useless - but FAR LESS USEFUL AND CONVENIENT.  No drag and drop means what's the point of Windows?

I consider this removal of software functionality deserving of a rebate of 75% of purchase price.  I bought it for what it could do at the time and it no longer does it.

December 28, 2012 11:31
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Mike Antonucci

There is drag and drop for Win 7  see this:

How to Upload using Drag & Drop

      To upload files to Pogoplug using drag and drop, simply select a file or multiple files on your desktop and drag them right into your browser window just as you would move files locally on your com... 

Knowledge Base / How To Guides »

This said, D&D does not work with IE9 browser; I had to install the Chrome browser which supports this HTML5 feature.  It works, but D&D is not essential for me, so I don't use it. 

December 28, 2012 14:55
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Chris McEwen

@Mike Antonucci - that only works one way - uploading to PP.  I used to be able to, say, be in a word doc and File > Save as > PP drive letter ... drill into a folder.  Conversely You could explore the PP drive letter just like a networked drive or as if it were plugged via USB directly into your computer.  You could explore files, use shift or ctrl to select ranges and non-adjacent locations and copy or cut them.

I am not saying you can't do anything with the web interface.  I am saying that it's a clunky and unattractive option compared to the windows mapped drive letter option.  Will I use it?  Yes.  Will I enjoy it?  No.

December 28, 2012 15:10
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Alex

I signed up just to say this functionality exist in my ancient Seagate Dockstar (aka Pogoplug). This was a conscious decisions to screw you all up. The dockstar was even more awesome until the F'ed it up further preventing manual samba config without logging onto the lame web UI.

December 28, 2012 21:29
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Mike Antonucci

Chris >>>  I used to be able to, say, be in a word doc and File > Save as > PP drive letter ... drill into a folder.  Conversely You could explore the PP drive letter just like a networked drive or as if it were plugged via USB directly into your computer.

I had not tried this, but, Chris it works.  I made a little Notepad file and saved it to a folder in my PP drive.  Maybe you do not have Pogoplug Backup running.  You need to go into the Backup's Settings (from tray icon) and click on "Pogoplug Drive" and enable the PP drive.  See screen shot.

 

December 29, 2012 12:37
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eugen

Mike Antonucci: Thanks! That helped me out. I did have to reset the device after, to actually write to the drive.

January 02, 2013 15:16
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Jakub Chojnacki

Mike Antonucci - I just got pogoplug and installed companion software on Windows 7 - cannot see the option from the screenshot - my pogoplug backup have only "backup", "restore" and "web access" settings.

January 03, 2013 05:31
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Michael Gray

In the latest version of the Companion Software, they moved the settings/preferences -- you now access the settings by right-clicking on the Pogoplug system tray icon.

January 03, 2013 05:57
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Jakub Chojnacki

Thanks man! I would never even suspected that.

January 03, 2013 06:32
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Michael Gray

Welcome to Pogoplug software -- things move around, features/functionality comes and goes -- just how it is with Pogoplug these days I'm afraid.

Be aware -- now that you know how to enable the "P:" drive.  What you'll find is that it seems great on the surface, but once you use it a while, you'll

find it offers limited functionality (e.g. it doesn't work with Windows 7 native backup software) and it has terrible performance.  That's the gyst of this

thread -- we're complaining about the lack of CIFS (i.e. Samba) on the Pogoplug devices -- the "P: drive" capability is a poor substitute for what most

NAS devices offer.

January 03, 2013 06:46
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Jakub Chojnacki

I think I have read somewhere that it is possible to hack pogoplug without loosing the original functionality.

January 03, 2013 07:06
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Michael Gray

Indeed -- the most common approach is going the optware route and installing Samba.  The gyst of this thread is to try to open a dialog with the powers that be that

CIFS (Samba) support should be considered core service of devices like Pogoplugs and try to have it be adopted as a supported feature.  We (Pogoplug owners/fans)

should not have to "hack" our Pogoplug devices to gain Windows NAS capabilities which virtually all competitive products provide natively.

January 03, 2013 07:16
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CatherineC
Cloud Engines, Inc.

Hi All,

Just wanted to take a moment to thank you all for your feedback. We are listening and use your feedback to continually improve our products.

I have forwarded your feedback about P drive and requests for drive-mapping on to our product team. 

Best,

Catherine

January 08, 2013 12:00
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Kiran

Hi Catherine, I am new owner of a Pogoplug and I really like it. For me to fall in love with it.. i would really like the option where i can map my drives are mapped as network drives. Pogoplug is a great device. Please make it even awesome by adding this feature.  Any idea when we (owners/fans) can expect this feature rolled out??

Eagerly waiting,

Kiran

January 17, 2013 19:06
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Paravidya Kendram

Pogoplug 様

購入したデバイスを、しばらく使っていなかったが、新しいコンピューターで再び使おうとした、ルーターに繋いで、使おうとしたが、アクティベーションなどができない。 ルーター → 電源 → 認証 → デバイスを探す   まで進むと、「デバイスが見つかりません。お手数ですが、デバイプの底麺に記載されたIDを入力してくださいと出る。 入力してみると、一番最初の枠が赤色になって、以下のヨウナメッセージが出て困っます。「指定されたデバイスはすでにアクティベートされています」というメッセージがでて進まない。スクリーンショットを付けます。スクリーンショットにあるIDの最後の枠は、念のために消しています。 最初のDQNXXQ の枠が、ずっと赤色で、それが問題あるでしょうか?
それで、再度、サポートを受けようとましたが、サポートの項目にある、IDの入力をしても、IDの登録が末梢さえているようで、サポートチケットもおくれません。
Pogoplug Device ID: is invalid と出てきます。
ヘルプをお願いします。
小坂
January 20, 2013 18:23
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Paravidya Kendram

Pogoplug 様

購入したデバイスを、しばらく使っていなかったが、新しいコンピューターで再び使おうとした、ルーターに繋いで、使おうとしたが、アクティベーションなどができない。 ルーター → 電源 → 認証 → デバイスを探す   まで進むと、「デバイスが見つかりません。お手数ですが、デバイプの底麺に記載されたIDを入力してくださいと出る。 入力してみると、一番最初の枠が赤色になって、以下のヨウナメッセージが出て困っます。「指定されたデバイスはすでにアクティベートされています」というメッセージがでて進まない。スクリーンショットを付けます。スクリーンショットにあるIDの最後の枠は、念のために消しています。 最初のDQNXXQ の枠が、ずっと赤色で、それが問題あるでしょうか?
それで、再度、サポートを受けようとましたが、サポートの項目にある、IDの入力をしても、IDの登録が末梢さえているようで、サポートチケットもおくれません。
Pogoplug Device ID: is invalid と出てきます。
ヘルプをお願いします。
小坂
January 20, 2013 18:24
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CatherineC
Cloud Engines, Inc.

あなたは、サポートhttp://support.pogoplug.com/tickets/newでチケットを作成してくださいすることができます

January 22, 2013 11:17
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Willy Tirtadji

@Mike Antonucci

How do i get the option you shows, as on my Pgoplug backup it doesn't shows?

Thanks, Willy

http://support.pogoplug.com/attachments/token/9i41m4ysevtho3f/?name=Enable+drive.JPG

February 14, 2013 02:27
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Willy Tirtadji

 

Mike, it only show this menu. So no others

February 14, 2013 02:29
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Willy Tirtadji

February 14, 2013 02:30
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Mike Antonucci

@Willy

Someone else asked about this earlier up the thread, and another person answered it:

>>>   In the latest version of the Companion Software, they moved the settings/preferences -- you now access the settings by right-clicking on the Pogoplug system tray icon.

Hope this is what you wanted to know.

February 14, 2013 09:53
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eugen

@ Willy.

 

In your picture the top bar says "Pogoplug Backup". To get to settings. Another option, along with what Mike A. said.

 

You can "right click" on that Top Bar and you should see the "Settings" option.

 

es

February 14, 2013 10:18
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Willy Tirtadji

@Mike & especially @Eugen ,

Eugen , your explanation was very clear, and I'm able to find the settings button , and finally got the answer on my question.

Mike, just a short comment, please inform 'dummies' like Eugen did.

 

Thanks

February 14, 2013 10:34
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Mike Antonucci

@eugen

Good grief, I did not know we could still do this, too.  I will add to the procedure:  that once right-clicking, then click on the "Pogoplug Drive" tab to make adjustments.  Also, click on "Advanced" tab to make any adjustments there.

As many of us remember, earlier versions of Backup had the Settings tab actually labeled on the front screen of Backup.  Somewhere along the way in recent versions, the programmers of Backup decided to remove it from the front screen -- and in so doing it now causes people to ask how to do it.  Hope they read this and add "Settings" back to the front screen.

February 14, 2013 10:42
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eugen

@ Mike

 

Yeah, pretty weird. I start noticing a couple programs that don't label any more, but allow you to right click on the bar to accomplish things.

Perhaps it's a new "programming" thing, they are teaching in college, for, simplifying the look? One of the program's didn't have a "cancel/X" button in the upper right of a box, but when you "left clicked" there, sure enough, it would close the dialog box.

 

Anyways, glad I could spread knowledge.

es

February 14, 2013 10:47
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Ed Spoon

Just unboxed a new Pogoplug Mobile, found I could NOT see my drive on my LAN, came here and am now a very VERY unhappy customer. It never occurred to me that I would not be able to access MY drive (MINE!) on MY network after connecting it to MY cloud NAS device! Really Pogoplug! No excuse for this whatsoever. I just stopped 2 colleagues from getting one and will express my dis-satisfaction as far and as loud as I can. (The P: Drive option is also not acceptable. Since I already had a free cloud account it mapped that as the P: drive leaving my 3TB USB drive still inaccessible on the LAN!) I am just shaking my head in disbelief!

February 18, 2013 17:18
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Michael Gray

@Ed Spoon: you can change the letter used for the Pogoplug drive functionality: right-click the Pogoplug icon in the system tray and select Settings, from the Pogoplug Backup setings page, select the Pogoplug Drive tab and you'll see a pull-down list from which you can select an available letter.  I'm not saying the Pogoplug Drive is great (it's terribly slow and lacks native network drive identity meaning among other things, it can't be used for Windows native backups) but in fairness, you're not stuck with "the P: drive" and it does afford network access to your personal cloud which includes drives attached to your Pogoplug device...

February 18, 2013 18:04
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Ed Spoon

@Michael Gray: Yes, obviously the "letter" can be changed but that was not the point I intended to make. The point was that it only connects my "CLOUD" drive, NOT my connected USB drive. My USB drive is nowhere to be found on my PC or my network and no option that I can find fixes that. And even if it did, that is still not a sound solution. The Pogoplug itself should show on the network with the ability to map the attached drive, just like any other NAS type device, including USB equipped routers.

February 18, 2013 18:19
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Mike Antonucci

@ed spoon

Ed. If you set up the PP to make the cloud a different letter, you should be fine there.  As for seeing your drives, you need to tic "show a separate drive for each pogoplug device" as seen on the screen shot up above a ways.

Now, go to the Pogoplug icon in the tray, right-click on it, and select Reload Pogoplug Drives.  Next, open My Computer and you will see all your PP drives once they are finished reloading.

I see ALL my PP drives in there.: the two drives connected to my V4 Pogoplug, the virtual Pogoplug Cloud, and all my other "normal" drives.  The PP drives are NOT connected to the network as a typical drived connected to your PC.  The drives act as servers, not shared drives.

As mentioned earlier, the PP "ain't perfect" but many of us get it to work pretty good for now, and hopefully, with new firmware and software it will work even better.

Right now, I am testing my new unlimited virtual cloud.  I have converted some movies into iPad movies (m4v files) , and the first one I uploaded today is streaming to my iPad from the virtual cloud, NOT my personally-attached PP drives.  Now, that's cool.

February 18, 2013 19:06
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h da massa

hi men ... just received my pogoplug-ready seagate STAK100 ... at the moment doing a proof of concept and need to ask ... my p: gets mapped from my laptop on my home network which is fine ... when i am at a remote site internet-connected it is possible to likewise get a similar mapping ...

March 12, 2013 02:30
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Mike Antonucci

Since the Dockstar is "pogoplug-ready" and not an actual Pogoplug device, can't say for sure what would happen, but it ought to be similar to what a Pogoplug does.  If so, then yes, your drives are easily seen when accessing the Pogoplug drives via the web browser UI or the Pogoplug App for tablets and phones.

Just check it via Internet and see what happens.  If you have a problem, report back here and someone can likely help.  The Seagate forums have discussions on this product, so check there, too.

The STAK100 sounds interesting.  I know it is an older product, so can you tell us where you bought yours and what price you paid?  It might be bargain -priced today.

March 12, 2013 13:24
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h da massa

what i mean is ... can it be mapped against a drive a letter from across the internet ... so i can open an outlook .pst file ... i get a p:\ drive mapping when im on the same network as my device ... how can i get this when im on a remote network ? thanks

 

the device seems okay ... i paid a 20-spot for it ... if it can do this last thing i will be a happy man !

March 13, 2013 03:39
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Mike Antonucci

Pogoplug only opens certain kinds of files, and I'm pretty sure a pst file is not one of them, although I never had a reason to, so have not tried this.  I can say that the files that PP does open work fine for me; mp3 files stream and play music to my iPad, m4v files play movies to it; etc.

OK, so what is a "20-spot"?  Is it $20 US dollars. or 20 pounds GBP. 20 Euros, 20 pesos, etc. etc.??? 

March 14, 2013 13:05
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h da massa

hi yes 20 GBP ... so when i have my laptop on my home network i can connect my outlook to a .pst file on my pogoplug drive and open the mail file in my outlook client ... perfect !

i just need to be able to do this over the internet ... have downloaded the trial of pogoplug pc but i get a ppserver.exe error on launch ...

if i buy it ( 29.95 for life ) will it do what i need it to ...

March 14, 2013 15:07
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Mike Antonucci

OK, 20 GBP = 30 USD.  That's is around the price I have seen some new ones for online; just a few dollars more.  I am interested in it, because I read one can make a few tweaks to the Seagate drives I could put in, it and completely bypass the Pogoplug feature and easily make a home NAS out of the gadget. 

As for the pst issue, still haven't a clue, but on one of my email addresses I use Outlook 2003 (it still works fine!) and since I got my tablet (iPad) I use it all the time to pick up email from my Outlook-coupled account and other one.  Have you tried something like that for a solution?

March 14, 2013 22:31
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h da massa

you can bypass pogoplug and find it on your home network without tweaking anyway ... worst thing about it is the sheer lack of documentation and prevalence of hearsay myth and legend ... but hey that goes for pretty much all of technology anyway ... now if someone can tell me whether the pogoplug companion/PC software will my map p:\ drive when i am sat at costa coffee to my data at home ... it would be helpful ... thanks all

March 15, 2013 02:25
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David L

"you can bypass pogoplug and find it on your home network without tweaking anyway "
Err, how? 

March 15, 2013 03:13
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h da massa

send me your email address ill drop you the documentation

March 15, 2013 04:08
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David L

Why not post it here for the help of the entire community?

March 15, 2013 04:18
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h da massa
if i can attach it i will ...
March 15, 2013 04:24
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David L

Attach?  Well there is an attach option.... Or you could share via your pogo! 

March 15, 2013 04:27
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h da massa
yes that would be nice ... but i dont have any live data on there until i prove its fit for my needs ... will attach later
March 15, 2013 04:31
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David L

or email here (only live for the next hour)

pogo@sharklasers.com

March 15, 2013 04:44
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h da massa

page 13 refers ...

March 15, 2013 12:38
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Mike Antonucci

You didn't need to actually upload the pdf manual; posting the link to it would have been sufficient:  http://www.seagate.com/files/staticfiles/support/docs/goflex/goflex-net-user-guide-en-us.pdf 

Anyway, these two links below are what I was referring to about bypassing the Pogoplug feature of a Goflex Net device and using it as a pure NAS device:

First, a review at Amazon:  http://www.amazon.com/review/R2L31EGJ1J84RP/ref=cm_cr_pr_viewpnt#R2L31EGJ1J84RP 

The review references a link elswhere that gave him the idea, but that link was removed by Amazon from his review.  A little google searching helped me find that link, which is here:

http://techcrunch.com/2010/05/06/how-to-use-the-seagate-dockstar-on-a-lan-without-pogoplug/

Since I have some Goflex drives I could plug into the device, I may buy a Goflex Net to use as a dedicated NAS without using Pogoplug feature.

 

March 15, 2013 13:40
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David L

Right - so not for a Pogoplug afterall. :(

March 15, 2013 18:30
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h da massa

got this working exactly as i needed to ... have to say the issue i had was the sheer absence of how-to documentation ... although i am not using the native pogoplug device i am using a seagate net media STAK100 which is a pogoplug device ... and comes bundled with pogoplug ... great piece of kit for my needs just have to buy a couple of big drives now and set up mirroring

March 21, 2013 05:58
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Brian Bubnash

It looks like the newest version of pogoplug backup has removed the network drive completely from the preferences menu. I can't even say how irritated I am about this. I bought a pogoplug because of this specific feature paired with the ability to share my files on the cloud and now it looks like I'll have to find another solution. 

May 11, 2013 12:53
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msmorgan69

I just noticed the same thing.  It still states on the main page that you are able to have it as a network drive but now its not avail. it would of been nice to let people know they were removing this function

May 11, 2013 17:52
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Shimi
Cloud Engines, Inc.

Brian, Rafaela,

Pogoplug Companion's recent update removed the ability to mount our 'off-site' Cloud only. If you're using a Pogoplug device, you should still be able to access it over virtual drives on your Windows/Mac OS. To learn more about these recent changes, please refer to our Blog or contact our Support team.

May 12, 2013 08:08
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Dan

Pogoplug isn't a NAS.  Someone pointed out earlier that it is a plug computer, which is correct, but then they referred to it as a server connected to the Internet, which implies NAS (paraphrase).  Pogoplug is a plug computer, designed as a cloud device - cloud being the operative word.  If you want a NAS, buy or build a NAS.  Cloud Engines refers to the drives attached as Pogoplug Enabled Devices, not network drives.  Pogoplug is it's own thing, built to support and complement their cloud computing services, which include storage in the cloud.  Their cloud.

Reading between the lines, if you were Cloud Engines, selling this device on the cheap, and your real bread and butter was cloud services and associated tangibles that require things like tracking people's cloud usage, bandwidth, needs for additional cloud services, etc., would you work to make your device a NAS that works locally - allowing the user's cloud to be disconnected from yours, or would you restrict it so that all traffic to and from the device must go through your service?  Now you know why they may never make it so that you can simply throw a switch and have a NAS.  That's why it's slower through the companion software to move files than through someone's CIFS workaround - you must pass through the gatekeeper, Cloud Engines, to get to your Pogoplug enabled device.  If they can make the companion software map the drive so your backup software can use it and they can still manage/monitor the connection through their network, they might release such a feature.  But the point is, you never go directly to your Pogoplug Enabled Device.  To get to your cloud, you must go through theirs.  Your Pogoplug Enabled Device is the toaster, Cloud Engines is the electric company.  The electric company isn't going to give you a way to make your toaster work without electricity, are they?  But they will make it easier for the masses to make some great toast! 

The huddled masses don't concern themselves with mapping drives - they're just happy they can share their LOL catz photos and the like.  They just want an easy way to share pictures of the new baby with Grandma, and while they're at it, post some of those pics to Facebook.  Cloud Engines is delivering that just fine and dandy. 

I think those who can "roll their own" will need to do so.  If you are skilled enough to replace the Pogoplug's OS with Archlinux, what the heck are you doing expecting a Pogoplug to replace your NAS, for crying out loud?  Use one of your old computers to build the NAS you really want and be done with it.  It would require less time than piddling around trying to make an apple an orange, and then whining about why your oranges taste lousy!  If you just want to graft some apples and oranges together for fun, hey, it's a free country - enjoy!  But really, complaining that a $30 device won't replace a $300 NAS box is pointless, especially when it wasn't designed to do so.

A NAS or home server is designed to allow you to do Ghost, Acronis and Clonezilla-style complete, bare metal backups through the local network.  I don't think this was Cloud Engines' intent for the Pogoplug.  Their flavor of backup is more along the lines of simple directory copies and synchronization.  This is great for people and businesses that want to share and back up documents, photos and videos, but isn't a replacement for the kind of backup that would allow one to do a bare metal restore.  So for those who called it a toy earlier in the thread, I respectfully disagree.  The Pogoplug does what it was strictly advertised to do.

June 04, 2013 13:56
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Mike Antonucci

@Dan

Since I am the guy who is being quoted, mis-quoted and misinterpreted above, I'll agree the PP is not a NAS, but I don't believe I " referred to it as a server connected to the Internet". Yet it can serve data via internet and local network.  To say the PP is not a server is pretty much not true.  If my WD media player sees it (like it does my PC) as a server, and my iPad running Twonky Beam sees it as a server, then it must be somewhat of a server.  A "server" serves up stuff -- like data.  But, it is NOT a network share device.  Gear that sees network shares in my network do not see the PP as a shared device..  All these traits tell me the PP is a server, albiet, a specific type.

Dan >>>  To get to your cloud, you must go through theirs

Ony if going to/from the virtual cloud.  In the case of the home cloud made up of PP and connected drive, one does not pass through the Cloud Engines equipment.  It is a direct shot between the user and his devices; either in home network or via Internet.  It all happens without passing through anything else from Cloud Engines or otherwise..

Dan >>>  So for those who called it a toy earlier in the thread, I respectfully disagree.  The Pogoplug does what it was strictly advertised to do.

Agree, it does what it is advertised to -- mostly.  I like PP, a lot (that's why I like this forum), but it can not be taken as a serious, mission-critical device for backups because of all the problems it has, so therefore I call it a "toy" because if it trashes my media that is stored on it, (as it has done to me and others)  I have "actual" backups that are not touched by the PP system at all.  Everything that is on my PP drives is stored safely elsewhere, and what is on the PP drives is copies of that data.  So, I can '"play with the data" like it was a toy, because I don't take the "backup" the PP makes, seriously.  Too risky to do that.

June 04, 2013 22:53
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Dan

First, to the original poster, @Dean Turner

I agree drive mapping would be a nice feature to have.  My responses aren't intended to hijack the thread, but I do think folks aren't quite clear on what Pogoplug is and what it isn't - or at least what it was originally designed to be.

@Mike Antonucci

Mike, I respect your opinion and wasn't singling you out in the paraphrase, but somewhere in the thread someone suggested that without the ability to use the device as a NAS it wasn't fulfilling its advertised purpose, and implied it should operate as a server.  I don't think that was you.  I combined thread contributions to address the root issue as a whole.

To support my assertion that to get to your cloud, you must go through theirs, let me ask you this.  If Cloud Engines closed their doors tomorrow (I am not saying this is going to happen, just a what if), how would you access your Pogoplug attached device, even locally?

If Seagate, Western Digital, Drobo, Buffalo, etc. closed their doors, you would still be able to access and use your NAS.  If Cloud Engines changes even a little feature of their companion software, you will feel it, as has been noted throughout the boards whenever changes have been made.  You must authenticate with Cloud Engines before you can use "your unlimited local storage".

Now you could simply remove the Pogoplug and pop that drive onto a NAS and be back in action.  That's my point.  Pogoplug was not originally designed to replace a NAS, it merely started out filling the niche that was cloud storage when cloud storage was atrociously expensive.  It completely fulfills that mission, so long as Cloud Engines remains operational.

June 05, 2013 06:27
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Denise Whatley

Quick not for those who want to use the pogoplug as a local drive (for better or worse).  The feature seems to still be available but a little flaky. 

Install the free backup and recovery software. 

In some cases (Windows), when you loose drive access, you may get it back by right clicking the Pogoplug tray icon and selecting "reload Pogoplug Drives" 

If this does not work then open the recovery software. In the upper left corner RIGHT CLICK on the logo to the left of the words "Pogoplug Backup". Select Preferences from the pop-up menu.. Click the Pogoplug Drive "tab"/option.  Here you can set the desired drive letter and activate/reactivate the local drive.  Click the Off/On slider so that the lighter gray is in the ON position.  If the drive is already ON, click it OFF then back to ON.

August 01, 2013 22:03
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Mike Antonucci

@Denise

Thanks for the info, although anyone who has had a PP device for any period of time knows what you have described is normal operating procedure to reload drives that don't show up, and how one initially enables the PP attached drives to show up as local drives on the computer.

What, you and others may not know, is that it is also possible to enable your other network devices (other than your computer) to see and access these same PP drives.  I wrote something up recently about how to do this.  See this link:  How to share and use pogoplug drives on home network

August 01, 2013 22:55
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Denise Whatley

@Mike,

I saw your post while trying to hunt up this info ;). Twice I have had to dig around for this answer and this time (had to install a new modem and lost access) I decided to write it down under a topic that asked the question but had not answer.  I DID mean to reference your post here as well though so I am glad you saw it!

August 01, 2013 23:24
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Mike Antonucci

@Denise

OK, hope you remember how to get to this again in the future -- just remember to right-click on the PP tray icon, and everything you described is on that menu.

So, have you tried setting up what I described?  It is cool, and I use it often that way.  Just tonight, I had some videos I wanted to watch on the TV via the media player, and the only place they were stored were on the PP drive, so I went to the shared drive from the media player and started up the videos!

A new modem, eh?  What brand/kind, etc?  I have set up a few, and my latest one (by Asus) enabled me to add a drive directly to it so it is accessible (with an app) on home network and from away via internet -- just like a pogoplug!

If you have a modem issue/question, just ask.

August 01, 2013 23:45
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Denise Whatley

I won't likely "remember" but I also recorded a note in my password spreadsheet.  The modem is from my cable company, and is not my wireless so no new toys.  I use the PP mainly for photo storage and access to the photos when I am away from my home network.  I also have my EyeFi send the photos to that drive directly from my camera when home (love the EyeFi). I upgraded the firmware on my Netgrear when I was hunting for why I could not find the PP and noticed the same new feature you mentioned had been added but with a dynamic IP I did not experiment.  However, after your note I got to thinking that there may be a way to use a DNS server to address my network so I am off to do some checking as I would prefer this much faster and more flexible alternative if I can get it all to work (looks promising, thanks for making me rethink it!).

August 02, 2013 02:59
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Mike Antonucci

Oops, when I responded last night, it was past my bedtime, and my brain was going to sleep!  I was actually telling you about my Asus router, not a modem!

Anyway, Asus makes it very easy to attach a drive to the RT-N66U router and enable it to be accessible on the network and internet.  A setup wizard automatically sets a DDNS address that is connected to a link at Asus, and an iPad/Phone app for accessing it..  All, a no-brainer setup.  I like that.  Perhaps your Netgear router is as easy, too.  Check to see if Netgear posted some how-to videos at YouTube; Asus did.

I also use my PP to auto-upload pics from iThings, as well as for storing all my music and many home videos on the drive and cloud for access when home or away..

 

August 02, 2013 09:55