/User Forums/Feature Requests

time machine to pogoplug device

Capchap
posted this on July 12, 2012 17:53

I'd like to be able to use pogoplug device as a backup drive using time machine on my MAC OSX Lion.

 

Comments

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Patrick Kelly

I would like to do this as well. Anyone have any thoughts?

July 17, 2012 18:43
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Patrick Kelly

Bump!!

July 22, 2012 20:23
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Patrick Kelly

Anyone? Anyone?

July 26, 2012 07:05
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Patrick Kelly

I found this, it just sounds a little sketchy as far as restore goes.

http://archlinuxarm.org/support/guides/applications/time-machine

July 26, 2012 07:06
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Randy Buchinger

At least on pogoplugged, people responded to things like this...

August 04, 2012 15:38
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Craig

Huh?  Isn't OS X Time Machine smart enough to use a PogoPlug-connected drive for that? 

(Sorry if that sounds like a dumb question; I'm not a Mac.  Using the PogoPlug software, my PC is able to see the PogoPlug drives as if there were USB-connected hard drives plugged directly into the PC.)

August 06, 2012 09:39
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Patrick Kelly

well, it's not a matter of time machine being smart enough. It's a matter of setup. Windows Backup won't recognize a pogoplug as a backup device either.

August 06, 2012 10:23
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Craig

A comparison to Windows Backup is not saying much about Time Machine.  Windows backup is one of the weakest backup software programs there is.  Either of a couple of freeware image backup programs could perform better.  Windows backup even prohibits use of USB flash drives as backup devices, so it won't list them either.  I did test it, though, and can confirm that even with toggling the PogoPlug settings to use a separate drive letter for each drive (or not), neither a USB memory stick nor a 2.5in USB3.0 HD via the PogoPlug via LAN + PogoPlug software app was not recognized by the Windows Backup software. 

I prefer a more professional backup program, StorageCraft ShadowProtect.  Although it had trouble seeing PogoPlug drive(s) at first, but when I tried again it did see them easily and could navigate within them from within the ShadowProtect Windows app.  I did not test it by booting to its own boot disc and pre-installation environment, but of course that wouldn't have any way to recognize a PogoPlug let alone anything connected to it without loading special drivers that probably don't exist.

I don't assume it is possible to subvert an OS's backup program that refuses to recognize virtual drive letters, but it would be nice if it could.  I wonder, though, if there is some way the PogoPlug or its software can enable OS backup programs to see it as at least a network drive rather than as a drive letter?

So I'll 2nd your request (or would this be a 6th?) that they either find a way to trick Time Machine into recognizing a portable USB HD via PogoPlug (drive letter or network drive) or else provide a technical explanation for why Time Machine prohibits that.  (Ditto for Windows Backup, but I don't really care about that myself.)

 

August 06, 2012 12:43
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Craig

P.S. - I hate forums that don't enable editing of comments.  Of course the end of my 1st paragraph above should've said "neither ... nor ... was recognized by the Windows Backup software."

August 06, 2012 12:46
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Evan
Cloud Engines, Inc.

Thank you all for your requests, and I would like to let you know that I have documented and forwarded them to our product team.

August 07, 2012 10:02
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Chris Lenfert

I'm all for this too. Native Time Machine backups would be a big selling point to the Mac community and an excellent alternative to a nearly $200 airport extreme for wireless backup. We know that the PogoPlug hardware is capable because people are hacking their plugs to do TM backups already. 

August 08, 2012 12:32
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Cws

Please provide an update on this topic.

October 02, 2012 07:54
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Epi Jimenez 

I would like to do this as well.

If there was a way to mount the PogoPlug as a Network Hard Drive, that will be perfect!

October 13, 2012 22:10
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Erik Bock

Time Machine would be great as I am a Mac user but if the Companion software had better features for being less intrusive and more granular for user configuration it wold be fine.  The issues as I really see them for using Pogoplug for Time Machine are first Apple changed the protocol for Time Machine in Lion (I have a 3rd party NAS vs. a Time Capsule and can no longer do TM backups to it) The other would be that doing TM backup would have to be Device only not cloud without a major overhaul of the cloud system.

October 16, 2012 09:10
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Cws

I generally agree with Erik, but as I preference, the seamless integration apple offers with Time Machine would be ideal.

October 16, 2012 09:51
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Michael Moroni

Heres what I would like to see: my time machine is going over wifi to my airport extereme to a HDD plugged into that.  I want to have another HDD plugged into POGO PLUG, so that my time machine backup can be backed up to the pogo plug.

November 30, 2012 07:21
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Patrick Kelly

You can already do that with a simple rsync script:) You would want to do it on a desktop though so you don't pick up your laptop and walk out before the sync is complete. So all you would have to do is: 

Setup Rsync on your mac. Make sure your airport extreme drive is mounted. Make sure your pogoplug Drive option is turned on and the correct drive is mounted. Then write out a simple:

rsync -a /directory/to/timemachine/files/ /directory/to/pogoplug/mounted/drive/directory/ 

voila. Then schedule it to run at the end of every day or once a week or whatever your preference is:) Enjoy!

November 30, 2012 07:30
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Dan V

Has there been any update on this functionality as native from Pogoplug? 

December 12, 2012 13:14
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Kencaputa

Yes, I just bought, setup and tried to do my time machine backup and drive is not found.

What's the holdup .

Please answer soon.  I might have to return my pogo plug.

January 21, 2013 20:42
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CatherineC
Cloud Engines, Inc.

Ken and Dan, Pogoplug does not currently work with Time Machine as a drive option. I will forward your request to our product team.

January 22, 2013 14:39
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Kencaputa

Hi Catherine,

 

Thank you for the update.

Is there any way for me to be notified the progress of this request from the product team?

Do you have any idea if and when this issue would be addressed?

Have a nice day!

Ken

January 22, 2013 20:56
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CatherineC
Cloud Engines, Inc.

Hi Ken,

I will update here as soon as I have new information from the product and engineering teams. I do not currently have a projected date for when this issue will be addressed.

Catherine

January 23, 2013 15:00
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pixelrogue

I keep checking in on PogoPlug about every 6 months looking for a glimpse of hope TimeMachine would be supported. YEARS now and no Time Machine support.  So rather than simply stating the request has forwarded to the product team, let's ask the product  team for an official statement on the reasons why Time Machine is not officially supported.

February 14, 2013 13:45
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Erik Bock

I'v even tried oter third party products like the Lacie back up application and none of them wok.  They all think the pogoplug is read only

February 14, 2013 14:19
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Cws

After asking here and through customer support with only vague answers that they have notified the development team, I purchased and Synology Diskstation device that had all of time machine support and so much more.  Out of the box, easy to setup, easy to get real, knowledgable technical support on the phone by just calling them.  Such a novel support idea.  I tried two of these pogoplug devices also with a Drobo disk array as touted by the Pogoplug press release. What a joke. Such a great idea and such a poor implementation.  Technical support through a call back system is ridiculous, not in a good way.

I am sure that this post will not stay up for long.  Best of luck. 

Charles Stewart

February 14, 2013 17:36
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Craig

Thank you for your comments, Charles.  FYI, I can't imagine why anyone would want to remove your comment.  If customers go elsewhere they won't be complaining here (or giving constructive feedback and suggestions).  

I assume the reason they aren't doing all things for all people is simply & sensibly that they aren't successful enough, and they haven't figured out how to direct their scarce R&D $'s at the right things that would improve their product to become the "product of choice" for easily-targeted categories of people like it had been some years ago.  Personally, I think they might have missed the mark by wasting their $'s on their me-too cloud services instead of focusing on what they did best, but they will be the judge of that.  (Or maybe they found they make more profit by being the low-cost throw-away stepping-stone to some other company's expensive products?)

 

February 14, 2013 18:26
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Mike K. (Midland, MI)

I'd like to add my vote to Cloud Engines Inc. to modify Pogoplug to allow Time Machine backup.... hey, Time Machine is easy and is already set up for the Mac -- it's a no-brainer selling point.  THANKS!

March 02, 2013 16:13
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pixelrogue

FWIW - people have been voting for this feature for years now. Cloud Engines will only state messages such as 'we have added your vote' but will not state how many votes they have, or provide a statement as to why this important feature continues to be ignored. No transparency or direction.

March 02, 2013 16:43
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Shimi
Cloud Engines, Inc.

Hello All,

Unfortunately, presently Time Machine is not supported on the Pogoplug. While the Pogoplug does support Journaled and Non-Journaled HFS+ filesystems, the Time Machine software is incompatible with a Pogoplug attached drive. We are not alone in this regard. In fact quite a few drive manufacturers can't get their hardware to work as a Time Machine, actually a Time Capsule, drive.

However, integrated into our Pogoplug Backup software is a one way (Mac to Pogoplug attached drive ) copy feature which by default backsup your Movies, Music and Photos folders. You can also add new Mac source and Pogoplug destination folders. While this isn't a solution for a catastrophic system failure, this would be good solution in conjunction with Time Machine. For more info regarding Pogoplug Backup, please visit our Knowledge Base.

March 03, 2013 04:26
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Craig

Shimi,

Yes, I think everyone in this discussion probably already understands that the way PP is implemented does not enable Time Machine to use PP-attached HFS+ drives, and realizes this is common among some other drive manufacturers for probably the same reason.  And they might be aware of your proprietary backup software and it's limits compared to what they prefer to use.

Yet apparently they would prefer you instead compare your solution to NAS's that do support Time Machine, rather than compare to those that don't.  It sounds like the people who have commented here are just saying that your development roadmap over the next couple of years might want to include something equivalent in order to appeal to potential customers like them.

For myself, I'm increasingly thinking of PP as more of a home LAN file sharing device (occasionally useful) and for mobile access to entertainment files (which I don't need or want) and not really like a real NAS.  To be fair, right now I still prefer to not depend on a network-connected drive for large backups and don't boot to OS X except just to update its software, so I can't say TM support would matter to me, but I certainly understand how it will feel important to most Mac users.

 

March 03, 2013 07:53
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IMO-PogoPlug-FRAUD-SCAM-RIPOFF

It is unlikely it will ever happen seeing the blatant disregard to OSX pogo-paperweight problems after fraudulently advertising the pogo-paperweight as being "mac compatible".

Pogo plug crashes and causes finder to hang, cannot copy large quantities of files and processes files for days.

Seeing as how the basic functionality of pogo plug doesn't even work I doubt they would even consider making it Time Machine compatible, hopefully a competitor will make something that actually works.

March 25, 2013 18:54
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Shimi
Cloud Engines, Inc.

Hello Edward,

I'm truly sorry for the experience you've had so far. 

Needless to say, we'd be happy to look into any issues you've come across, however I could only find a single support ticket (#106022) which haven't been replied by you since March 23rd. If you would like us to proceed with examining this issue, feel free to correspond whenever you can.

March 28, 2013 05:26
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Derek Hoiem

Are there any plans for addressing this with Apple in the future?  This affects how I can deploy pogoplug.

May 15, 2013 10:09
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IMO-PogoPlug-FRAUD-SCAM-RIPOFF

It's a "backup device" that's OSX compatible, yet it doesn't even work with the default backup program of OSX, instead we get some proprietary backup that crashes, lovely...

May 15, 2013 10:28
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Barbara G

Any update on time machine feature  availability ?

May 31, 2013 06:34
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Philipp Riedel

Any updates here? Support Time Machine is an absolute requirement for me.

September 12, 2013 02:55
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Donovan Thompson

Guys , there's been alot of action on this thread. As a customer, the least you can provide for me is an update on the progress of this feature or admit to the people that need it, and let us know if it is not coming. 

October 01, 2013 17:32
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Charlene N
October 09, 2013 13:00