Pogoplug Support
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Pogoplug Uploader
(3)
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How do I install Pogoplug software on Mac?
How do I install Pogoplug software on Windows?
What are the minimum requirements for Pogoplug Uploader?
Remote Access Software
(5)
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Can I use Pogoplug Remote Access software on all my computers?
How do I download a free trial of Pogoplug Remote Access software?
What are the minimum requirements for running Pogoplug Remote Access software?
File Management
(4)
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How do I add files to my Pogoplug Cloud?
How do I download a file or folder?
How do I decide where the files I add to my Pogoplug Cloud are stored?
Streaming Files
(6)
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Why can't I play my video or music file?
How to I enable streaming to my Xbox360, PS3 and other UPnP media players?
How do I view photos?
File Sharing
(10)
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How do I see who I share with?
How do I share a file or folder?
What if I want to let other people upload to my folders?
Pogoplug Devices
(15)
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What are the specs for Pogoplug Series 4?
How do I know what firmware my Pogoplug enabled device is running?
I bought an “open box” Pogoplug. Why can’t I activate it?
Security
(2)
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How do I change my password?
How do I turn on SSL?
Pogoplug Mobile Apps
(6)
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How do I change my automatic back up preferences?
Where can I download the mobile app?
How do I retrieve my files that were backed up to my Pogoplug Cloud?
Pogoplug Cloud
(3)
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What if I run out of storage on my Pogoplug Cloud?
How do I add another email to my account?
Do files shared with me take up space on my account?
Frequently asked questions (FAQ)
(3)
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Where can I download the mobile app?
How do I share using social networks?
How do I add files to my cloud?
Online Help